About Marble Inspiration
Marble Inspiration is a family run business, headed by Simon Coupland.
Based in the Cotswolds, the products reflect the area’s reputation of being a place of outstanding natural beauty.
Simon has a background in interior design and has a great eye for detail. He produces a unique range of bonded marble ornaments with skill and craftsmanship. Each piece is hand crafted and individually painted to create a stunning effect.
Marble Inspiration was originally managed by Paul Mackie, a close friend and business colleague of the Couplands. When Paul tragically lost his battle with cancer, Simon took over the running of the website. Their ethos was to maintain Paul’s first class customer service and passion for the business. Paul is sadly missed.
The Marble Inspiration collection has evolved over many years and we offer all things magical and mythical for the garden and home, as well as decorative ornaments and wall plaques to delight and amuse.
"We would just like to say how pleased we are with the Art Nouveau corbel garden ornament which we ordered from you last week. The "lady" is beautifully detailed and makes a lovely addition to any garden in which she will be shown. "She" arrived very well packed on the date that you advised and we thank you for providing a stunning Christmas present for our adorable daughter." G & B Whittaker
"Thank you so much for the beautiful Aphrodite plaque, it is even better than we imagined." R Potter
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Terms and Conditions
We aim to dispatch all orders within 8 - 10 working days. If there will be any delay with your order, we will inform you as soon as possible.
We regularly update the availability of stock. In the rare event of a problem with availability of a product, we will contact you. You may then wish to cancel the order or wait until the item becomes available. All orders are accepted as subject to availability. In the event that an item ordered is not available a full refund will be made.
Carriage charges to addresses within the United Kingdom
Delivery is £5.95 per item to UK Mainland addresses with the exception of outlying postcodes.
UK Outlying areas
Our courier regards the following postcodes as being outlying areas. If your postcode starts with these letters, please choose 'Highlands and Islands' as your shipping area. A charge will be made to deliver to these areas and this will be displayed once you have selected 'Highlands and Islands' shipping area.
AB 31 to 56
IV 1 to 28, 30 to 32, 36 to 49, IV 52 to 56
KA 27 & 28
KW 1 to 17
PA 20 to 38, 41 to 49, 60 to 78
PH 4 to 44, PH 49, PH 50
Isle of Man (IM), Northern Ireland (BT), Isle of Lewis (HS)
ZE, Channel Islands
For all other destinations please contact us for a postage quote.
When an order is placed by you online, your credit/debit card is debited to the full value of the order.
Acknowledgment and acceptance of your order
Upon placing an order you will receive an automated email setting out the details of the order and allocating an order number. We will email you again to confirm dispatch details.
Cancellation & Return
Marble Inspiration is a UK based website and complies with UK consumer law including the Distance Selling Regulations. You have the legal right to cancel your order for most items within 7 working days of receiving the goods. If you wish to cancel using this right, you need to inform us in writing within 7 working days starting the day after you received the goods. You must take reasonable care of the goods and immediately return them to us in the normal way. Reasonable care means that they have not been used in a manner other than which you would have examined the goods in a shop prior to purchase. Items cancelled before they are dispatched will have all costs refunded. The customer will be responsible for all postage costs if they cancel an order after they have been posted i.e. the costs of the goods only will be refunded.
If you have received a defective item, please return it within 7 days of receipt. You should include documents showing your original order number and a written note explaining the reason for the return. It is recommended that you phone us first as we may be able to resolve the problem without incurring postage charges. We will endeavour to find the most appropriate remedy i.e. replacement, repair or refund. We recommend using Royal Mail's parcel service. Always request the cheapest method of returning the item that ensures proof of postage.
When the item arrives with us, we will provide a replacement etc or refund your card for the goods & delivery charges, including the cost of returning the item to us (up to the cost of the original delivery
).You must include a receipt for the return postage.
Exchange of Goods
New items returned because we have posted the wrong item
If we have sent you an item which is different from what is listed on your invoice we will be happy to make an exchange and pay your postage costs for returning the item.
Goods must be returned within 7 days of receipt.
All returns should be made to the following address at your cost:
Goods must be returned along with the original packaging where possible.
You will have to pay the post office to return the goods but we will refund these costs to your card.
We can only refund the cost of Royal Mail Standard Parcels. Goods must be accompanied with a covering letter or note and postage receipt.
59 Northwick Business Centre
Gloucestershire GL56 9RF
Marble Inspiration is committed to protecting your privacy. We will require certain information to process your orders and to notify you about your order status. Marble Inspiration promise not to use these details for any other reason other than processing your order or informing you about our products and services. We will not pass any of your details on to third parties for profit or otherwise.
If false or inaccurate information is provided and fraud is identified, details will be passed to fraud prevention agencies. Law enforcement agencies may access and use this information.
Accuracy of information
Every effort is made to ensure that all information is correct, accurate and informative. If you feel that the information could be improved then please contact us. If you have purchased something based on a picture or description on the website which turns out to be incorrect, please see our returns section.
Marble Inspiration disclaims damages of any kind, compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties implied or otherwise relating to use of this site.
All pictures, material and descriptions are the property of Marble Inspiration. It may not be copied or used without express permission.
If you want to ask us about these terms & conditions or have any comments on or about our website, please contact us
VAT registered No. 126 4953 04